Gemma Stevenson is LKMco’s Office Manager. She joined the team from the retail sector, where she worked in customer care and operations management for over 15 years. Gemma started working for the ethical cosmetics brand Lush Cosmetics in New Zealand, eventually moving within the company to London. There she went on to work with other well-known brands, specialising in improving the systems and processes of online operations. As LKMco’s office manager she now focuses on optimising efficiency and administration of the organisation. Gemma came to LKMco with an interest in moving away from retail, and focusing on improving social wellbeing in a different sector.